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Water and wastewater assistance
The Ohio Department of Development and the Community Action Agency of Columbiana County Inc. will help income-eligible Ohioans with water and wastewater assistance. The Low-Income Household Water Assistance Program provides eligible Ohioans assistance paying water and wastewater bills. The program has been extended until March 31, 2024. At this time, all application interviews are being held at the agency located at 7860 Lincole Place, Lisbon. Applicants must have a current water bill due, disconnected, have a disconnect notice, establishing new service, or transferring service. Clients must be a resident of Columbiana County. The bill must be in a household member's name. If the bill is in the landlord's name, a document of responsibility will be needed. Applicants will be required to provide the following documents: a list of all household members and proof of income for the last 30 days or 12 months for each member over age 18, most recent water and/or wastewater bill, proof of citizenship or legal residency, birth date and social security numbers for all household members, proof of disability, if applicable, categorically eligible documents (such as SNAP paperwork). For information on the Low-Income Household water Assistance Program, contact Community Action Agency of Columbiana County Inc. at 330-424-4013 to make an appointment. Appointments could be scheduled after one's shut-off date. The agency cannot place holds on water accounts. For contact information of one's local Energy Assistance provider, call 800-282-0880 (hearing impaired clients may dial 711 for assistance), or visit www.energyhelp.ohio.gov.
HEAP Winter Crisis appointments
Community Action Agency's HEAP Winter Crisis Program (WCP) begins Nov. 1 and runs through March 31, 2024. Appointments for the HEAP Winter Crisis will begin Nov. 1 and may be made by calling the automated phone service at 330-892-8880. Scheduled appointments will be Monday through Thursday. The client will be required to provide the required documents to the agency to complete the application. If all required documents are not provided, the application will not be completed. The client will need to schedule a return. Customers that work during normal business hours of 8 a.m. to 4 p.m. can call 330-424-4013 to set up an after-hours appointment. Fridays will be same-day walk-in appointments only from 8 a.m. to 1 p.m. for the duration of the program. Friday walk-in appointments will start Nov. 3. The agency will be closed Nov. 10 in observance of Veterans Day.
Assistance is provided once during the season to low income households that have a disconnect notice, have been shut off, are trying to establish new electric service, transfer of service, utility security deposits, have PIPP default, or heat with bulk fuel and have less than 25 percent of their capacity. The program can also assist with home heating fuel, propane, wood, coal, regulated utilities, and unregulated utilities.
For information about the program visit www.caaofcc.org.
Applications for State HEAP can be completed through May 31, 2024. Applications are available at post offices, libraries, and utility companies throughout Columbiana County. These applications must be mailed directly to the address listed on the application.
Additional information also can be found at www.energyhelp.ohio.gov or by calling toll-free at 800-282-0880.
Applications for PIPP reverifications and HEAP can be filled out online at www.energyhelp.ohio.gov. Applicants will need to set up an account to complete the online application. Applicants need to ensure required documents are available to upload during the application process. Those willing to enroll on the PIPP+ payment plan for the first time must apply in person.
Winter Crisis applications can be started but cannot be completed online. All Winter Crisis applicants must have a face-to-face interview with an adult household member, 18 years of age or older.