Summer Crisis Program underway

LISBON — Community Action Agency’s HEAP Summer Crisis Program is underway and runs through Aug. 31.

Appointments for the HEAP Summer Crisis Program may be made by calling the automated phone service at 1-844-493-1198. Based on available staff, a limited number of walk-in applicants will be taken daily on a first-come first-serve basis from 8-9 a.m. The agency will stop taking walk-ins when the maximum number has been signed in for the day. Scheduled appointments begin at 9. Fridays will be walk-in appointments from 8 a.m. to 2 p.m. for the duration of the program.

The HEAP Summer Crisis Program allows for a one-time electric utility payment for eligible households. This assistance must result in a continuation of electric service for at least 30 days. PIPP Plus customers may receive an air conditioner only, and cannot receive a monetary benefit, provided that the household has not received an air conditioner from HEAP/SCP in 2014, 2015, or 2016 and is current with their PIPP Plus payments. The electric bill must be in an adult household member’s name. For those who rent and have the bill in the landlord’s name, assistance may be received if the tenant is responsible for the bill. In this case, proof must be provided in the form of a lease or letter from the landlord with a copy of the bill. Eligible households with regulated utilities can receive up to $300 in assistance or those with unregulated utilities, such as electric cooperatives and municipal utilities, can receive up $500.

Households with a member who is 60 years or older may be eligible for utility assistance and/or an air conditioner. For households without members over age 60, a physicians statement will be required to help pay for electric. This document must state the following: “Due to an illness, this client would benefit from continued electric service/and or air conditioning. “Clients 59 years old and below that are applying for an air conditioner must provide a chronic illness form. Chronic illness forms can be found at our office or under the HEAP program on our website. All households must have a combined income at or below 175 percent of the Federal Poverty Guidelines.

Specific documentation is required. Any information provided by customers will be retained and may be shared with the utility company.

The office is located at 7860 Lincole Place (rear), Lisbon. Call 330- 424-4013, with any additional program questions or visit the website at Additional information also can be found at or by calling toll-free at 800-282-0880.